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Free audit

How it works

Free audit, setup, then it runs

You keep your phone, your CRM and your crew. We make sure every quote request gets an answer in under 2 minutes and a follow-up for 7 days.

Example

One quote request, start to finish

Example customer. The timing is the service schedule.

  1. 0:00Request comes inSarah fills in your website form: 2-bedroom, Nov 20, Nashville to Antioch.
  2. < 2 minFirst reply“Thanks Sarah, got it: 2-bedroom, Nov 20, Nashville to Antioch. One quick question: any stairs or big items like a piano or safe?”
  3. +1 hrFollow-up 1Only if she hasn't replied.
  4. Day 1–7Follow-ups 2 to 5On days 1, 3, 5 and 7. They stop when she replies, books, opts out, or you step in.
  5. After the jobReview requestYour Google review link, plus one reminder.
  6. MondayYour reportLeads, first-response times, follow-ups, bookings and reviews.

How it works

Three steps

  1. Step 01

    Free audit

    We send a test quote request through your website, time your reply, and track follow-ups for 7 days. You get a one-page audit with the numbers and 3 fixes. It's free whether or not you sign up.

    Every number in the audit comes from the test itself. We tell you up front that it was a test, not a real move.

  2. Step 02

    Setup

    You add one email forwarding rule so new-lead emails reach us. That takes about 5 minutes and needs no passwords. We set up your hours, service area, tone, FAQ and reply templates, and you approve them.

    Then we send a test lead through your own form to check exactly what arrives before anything goes to a customer.

  3. Step 03

    Run and report

    Every request gets a reply in under 2 minutes and follow-ups for 7 days. Anything unusual, like a complaint, a damage claim or “call me”, goes straight to you. Each Monday you get the report.

    Step in on any conversation and the follow-ups for that customer stop.

Setup

Works with what you already use

No new CRM. We pick the easiest way to get your new leads to us, and before going live we send a test lead through your form to see exactly what arrives.

  1. Default

    Email forwarding

    The default. A forwarding rule in Gmail or Outlook sends new-lead emails (website form, Yelp, Thumbtack, Moving.com and similar) to an address we give you.

  2. Option 2

    Your CRM

    SmartMoving, Supermove and others can send leads by webhook or Zapier where the CRM supports it. We check yours before we promise.

  3. Option 3

    Your website form

    Form plugins such as Gravity Forms or WPForms can post straight to us. This needs access to your site.

What's included

What you get

  1. 01

    Instant reply

    An email reply to every quote request within 2 minutes, in your company's name and tone (texts too, once carrier registration for your company is done). It reads what the customer already sent and only asks for what's missing, a few quick details at most. It mentions a price only if you choose to, worked out from your own rates.

  2. 02

    7 days of follow-up

    Up to 5 follow-ups over 7 days. They stop as soon as the customer replies, books, opts out, or you step in.

  3. 03

    Review requests

    Tap Job completed and the customer gets your Google review link the next morning, plus one reminder. No filtering for happy customers and no incentives, as the FTC and Google require.

  4. 04

    Monday report

    Each Monday: leads received, median first response, follow-ups sent, booked rate, new reviews, and why jobs were lost.

How fast do you really reply?

We test your quote form, time the reply, and send you a one-page audit with 3 fixes. Free.

Get your free audit